VIP support (monthly subscription)
VIP support (monthly subscription)
Questions often arise during hormone therapy, whether about symptoms, application, or lab results. With our VIP support, you're never alone. You'll receive fast, reliable feedback from our support team – direct, personal, and without long waiting times.
With VIP support, we guarantee you a response within a maximum of 3 hours on weekdays between 9 am and 5 pm. Whether you have questions about the application, are unsure about symptoms, or have organizational issues, our team is here to help.
Communication is straightforward via email or directly by phone , depending on what fits better into your daily routine.
Included in the price is a service fee for the provision of the VIP support team, guaranteed availability, and structured processing of your requests - exclusively for users of this product.
Important: VIP support does not replace medical advice. A consultation with a doctor is required for medical diagnoses, treatment decisions, or prescriptions and can be booked separately.
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Do you have any questions?
How much does a testosterone test cost at a doctor's office or general practitioner?
How much does a testosterone test cost at a doctor's office or general practitioner?
A simple testosterone test at the doctor's office typically costs between 25 and 70 euros and usually has to be paid for privately. However, this test usually only measures total testosterone.
For a comprehensive analysis, including free testosterone, SHBG, LH, or albumin, additional lab fees apply, which can quickly rise to over €100. Many general practitioners also don't offer these extended tests.
Our all-in-one TRT check includes comprehensive hormone diagnostics as standard:
• Total testosterone
• Free testosterone (calculated)
• LH (Luteinizing Hormone)
• SHBG (Sex Hormone-Binding Globulin)
• Albumin
This gives you in-depth information that is usually only available in practice on your own initiative and at an extra cost.
When does health insurance cover a testosterone test?
When does health insurance cover a testosterone test?
Statutory health insurance does not cover our testosterone tests and treatments through our partner physicians. Even within standard medical care, health insurance only covers a testosterone test if there is a specific medical suspicion of testosterone deficiency, such as in cases of erectile dysfunction, significant changes in libido, or certain endocrine disorders, and a specialist prescribes the test.
With the TRT check, you receive this comprehensive diagnostic test directly, without waiting time and without detours via various practices.
What is included in the price of the TRT check?
What is included in the price of the TRT check?
The following services are included in the price of the test:
A high-quality test kit for home blood sampling
- Evaluation of the five key hormone parameters: total & free testosterone, SHBG, LH, albumin
- Laboratory analysis according to medical standards
- Option for a paid medical consultation and possible treatment by one of our partner doctors
What topics can I discuss during my doctor's appointment?
What topics can I discuss during my doctor's appointment?
You can ask questions about your test results, symptoms, possible treatments, and lifestyle changes to optimize your testosterone levels.
Can I reschedule the doctor's appointment if I can't make it to the scheduled time?
Can I reschedule the doctor's appointment if I can't make it to the scheduled time?
Yes, you can reschedule the appointment if the current time doesn't work for you. Just contact us in advance to arrange a new time.
Who conducts the doctor's consultation?
Who conducts the doctor's consultation?
The consultation will be conducted by a qualified physician with experience in men's health and hormone therapy. We have carefully selected each of our partner physicians to ensure they share our philosophy of patient-centered treatment for testosterone deficiency.
Can I book the doctor's appointment later if I decide to do it later?
Can I book the doctor's appointment later if I decide to do it later?
Yes, if you initially only want to book the test, you can add the doctor's consultation later after receiving your results. Our customer service will send you all the necessary documents for this.
